Reviews
What our customers are saying
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Brilliant service and helped me in an emergency My window mechanism failed during storm eunice. Even though they were very busy my window was fixed by the end of the day meaning I wouldn’t be up all night worrying it was going to blow away! Thankyou.
sarah luscombe2/19/2022Brilliant job Excellent job, friendly, professional guys. Would definitely recommend.
Paul Rogers2/15/2022Absolutely brilliant Excellent job, professional, friendly guys. Would definitely recommend and use again.
Paul Rogers2/15/2022 -
Amazing Service Had been let down by other companies but the door doctor when straight out at a weekend and sorted the problem thanks guys
BENN NOAKES2/07/2022Fantastic Company I use Door Doctor all the time and they are fantastic in every-way. It’s so rare to find such a good company these days. Highly recommended, they have fixed everything I have had issues with and all at a fair price.
Mark Hedges1/26/2022Door repair Excellent service and professionalism from the man who came to fix my door today. I will definitely recommend this company to friends. Thank you.
Jennifer Ashdown1/24/2022 -
Mending door Thanks so much for coming out on the day. Door now works perfectly such nice men very pleasant good clean workers they went 150% to repair door very very grateful. Would definitely recommend them as people and workmanship tidied up after the job was finished. Mr & Mrs Stewart. Blackpool.
Ann stewart10/04/2021Brilliant Fantastic response. we bought a new barrel and key would not turn. They came out seen barrel was too short and change it there and then.
ashley Kitt9/28/2021Would definitely use again. Great service, fast efficient mending of broken front door lock.
Sarah Kenyon9/16/2021 -
A fantastic company Today I had a visit from the nicest man who came to look at my garage door lock. He was totally professional and honest. I have used this company on a few occasions and would recommend there services every time. Thank you THE DOOR DOCTOR.
Sandra Tabb9/13/2021Professional and very Customer Focused Sam was excellent repaired our jammed door quickly and cost effectively. He came up with some cost saving solutions to our issue when others quoted for a new mechanism (given the age of the door) without even seeing the door!! Would highly recommend this Company.
J Ibbotson9/10/2021Replacement handle Friendly efficient service checked my measurements to make sure I had right size. Highly recommended
Larry Newton7/16/2021 -
Replacement Lock. Called at the Plymouth shop in Percy Terrace today with a broken Patio Door lock. The Door Doctor supplied and fitted a replacement lock while we waited. Excellent friendly service, highly recommended.
Eric Collings7/13/2021Fantastic service! Amazing service! So helpful and friendly. I emailed a week ago about a window fixing that needed replacing. I received a response within minutes. I called and was given an accurate time slot for today. The gentleman arrived. He was very helpful and completed the job quickly and professionally. All costs and times were clearly shared with me. I would highly recommend this business and would happy use their service again.
Shelby Main7/13/2021Fantastic service Amazing service! So helpful and friendly. I emailed a week ago about a window fixing that needed replacing. I received a response within minutes. I called and was given an accurate time slot for today. The gentleman arrived. He was very helpful and completed the job quickly and professionally. All costs and times were clearly shared with me. I would highly recommend this business and would happy use their service again.
ShelbyM-117/13/2021 -
Fantastic service, helpful and friendly staff. I Highly recommend the service. which was done on time and very reasonably priced. thank you
Glynis Leader6/05/2021A VERY satisfied customer Email sent at 10:30am, Door lock repaired by very professional and cheerful locksmith by 11:30am. Will certainly use the Door Doctor again.
Tony Boreham6/04/2021Excellent job done Professional, knowledgeable and friendly. Fixed several faulty windows and repaired two doors to work like new. Very reasonably priced. Highly recommended.
John Walker5/29/2021 -
Very, friendly professional service from the lady I spoke to on the phone and the really helpful guy who called out. I had a problem with the lock on my front door which is now sorted (no fear of getting locked out now!). Will recommend to others and use them again in the future if the need arises. Thank you ☺.
Julie 1815/20/2021 -
Door doctor came to our rescue Wow such a relief my mum had her conservatory door fall on her and the door doctor came to the rescue can’t thank Martin enough and would highly recommend this business to everybody fast professional and a great price all in all fantastic service what more can you ask for . A very satisfied customer 👍😀
SarahH-34974/12/2021Excellent Service I couldn’t lock or fully close my front door. Someone called the same day and sorted me out at a very reasonable price.
Paul Lademann4/06/2021What fantastic service. There was a defect on my front door which meant I couldn’t open it. I Spoke to John at Door Doctor who said that they were very busy and it might take a few days to get to me. He asked where I lived and when I explained in was Saltash he said as he past on the way to work he would pop in 07:30 the next morning. He arrived on time, door fixed , one very happy customer. Now that’s what i call fantastic service!!!!!
kevbaxterkcb@aol.com Bboxerdog244/05/2021 -
Very happy customer Had several windows and french door repaired earlier this year, very happy with service. When they came to measure and quote I was told one large window in bedroom would need exchanging, however, when they came to repare the other windows, he had another look and actually managed to fix the hingies and tilt/open mechanism so new window not needed. Honest and reliable company, will certainly use again. I actually was in contact with them 6 years ago when I first moved to Plymouth and my sofa would not fit through flat door. Door Doctor was just around the corner and they came the next morning, took out the middle bay window – sofa went in – window went back in – job done within half an hour for a very reasonable price.
SilviaM-174/03/2021Came to repair my back door lock the morning I contacted them. Professional, fast and very reasonable pricing. I recommend their service and will be using them if needed again in the future.
Rachel Saunders3/16/2021Broken garage door From the initial phone call to the repair was dealt with quickly and efficiently. Cost was very reasonable as well.I now have a door that works! Thank you and I will be using you again.
Anne Pengelly3/09/2021 -
Marvelous service Only rang this morning at 9am and now my back door is repaired by 12noon. Excellent prompt service. Reasonable price too. Thank you to John and Karen. Never used before but will recommend to everyone I know. Thank you.
Tracy Frewer3/08/2021Excellent service, arrived when he said he would and had the problem fixed in no time. Very happy and would definitely recommend this company.
Angela Caldwell2/24/2021No Drama – Just Fixed It! We thought we had a major problem on our hands when we had trouble locking our 30 year old patio doors. A very nice man from the Door Doctor came to look at them, he instantly saw what was wrong, had all the parts required in his van and fixed it for us within minutes at a very reasonable cost. Excellent service. Cannot rate highly enough.
Mrs J Rawlings2/22/2021 -
Front door not locking Brilliant service,they came out first thing even though they were very busy and fixed my door in seconds.
David Burgess2/01/2021Great service Friendly, efficient and fairly priced!
Deborah Southwould12/30/2020 -
After a leaky window, I was recommended The Door Doctor from a family member. I was booked in quickly and easily, and within minutes of arriving I was given a solution to the issue, which was executed rapidly.
I will absolutely be using this business again in future, and will certainly be recommending their services to those I know.
10/10R Griff12/21/2020Considerate and understanding My recently widowed mother called the door doctor who arrived within the hour to look at her patio doors. He made the doors safe and easy for her to lock and unlock. He refused payment as it was only a five minute job. Really good in these hard times. Thanks again John May
John May12/07/2020back door repair beautiful job, good service. works better now than when it was new!- no bullxxxx!!!
ian white11/17/2020 -
Excellent service and very helpful staff and friendly. Great choice of quality door parts, they had exactly the parts I needed to repair my UVPVC door at a good price. Well Done.
Allen Walters10/26/2020Brilliant service in and out in no time would not hesitate to recommend to any one be with you in the hour and they were thank you door doctor Ann nixon
ann nixon10/20/2020Great local company Needed to call out The Door Doctor quite urgently as hinge snapped on French door late afternoon. Although very busy, someone came the next morning and fitted new hinge, so door no longer hanging off. Really pleased with the service, polite and professional tradesman. Will use again definitely.
SueT-34410/17/2020 - Plymouth Shep9/19/2020
Honest good value professional and personable local firm Really great service as usual the companies staff are friendly and efficient. They came to look at a patio door and on inspection let me know that it was secure andno risk of anyone entering the property. Another less reputable company could probably have sold me replacement parts that were not necessary. The chap replaced a broken window handle really quickly and at an excellent price. Good trustworthy local firm that I have used more than once and will continue to use. Would definitely recommend
SarahG-8518/25/2020 -
Supremely quick and professional service. Would not hesitate to recommend.
The *only* tiny niggle I have.. Would have been nice if the chap had asked / offered to wear a mask when he came in to fix our window.Ross “Hawklord2112” Kingston8/11/2020Absolutely brilliant ! Called them as my front door lock had broken and couldn’t lock my door. One of their staff was with me within 2 hours and sorted it out. Excellent company, highly recommended 👍🏻
Anthony Lewis7/23/2020Repair to an my Ageing Garadore SS Brilliant Brilliant Brilliant! Arrived promptly and they were friendly, focused and professional. They quickly sorted out my garage door problem, and charged a fair price. Perfect! Don’t hesitate to call Karen if you have a door problem, and it will be sorted. My garage door is over 40 years old, but there was no question of trying to talk me into a new one. Great.
MraT-47/09/2020 -
Great service! They came out promptly, sorted our doors out and made sure we were happy with them before they left. Quick, efficient and good value for money. Highly recommended.
Penny Brown5/30/2020 -
Great service from Plymouth Door Doctor Brilliant service, went further than the extra mile, never gave up finding special rail for my patio door and saving me buying a new one.Very fair and sensible price, no hesitation in recommending them.
MikeB-6437/12/2019Great price for great service Had an emergency issue which required a call out for repair. John came out promptly and resolve the issue. Was really personable and positive. Great price for great service! Would highly recommend!
ArranR4/19/2019Fast, professional response – helped on the same day! I needed a new door handle as a family member couldnt get in and it had been gradually getting worse and worse, and so I finally called Door Doctor and fortunately they had someone in the area that day and who managed to fix it quickly and efficiently for me and now it works a treat!Would certainly recommend and would use again too if required.
Happylady-12/23/2018 -
Friendly and efficient service I found this company through a search engine and emailed and requested an appointment for someone to come out and give us a quote to fix our front door which wasn’t locking / unlocking properly. The Door Doctor team rang me back promptly and agreed an appointment to suit me. The repairman appeared during the agreed 1 hour window and was very professional and friendly. The door is fixed and we are very pleased with the service which we received. I am happy to recommend this company based on the service which I received!
JeanA-2911/02/2017
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