What our customers are saying
- Excellent service Danny came this morning, fixed 3 doors for us plus adjusted another one he noticed (no charge). Very professional and carried out an amazing job for us. His name will be added to our list of trustworthy and reasonable tradesmen we can rely on.Sandra and Terry Priest11/06/2023An an unassuming mature Gentleman turned up to what I thought was a survey, however.. like a flash Jeff was up and down my stairs, 4 floor maisonette repairing 3 windows. And by ‘eck he smelt gorgeous 😍 From the start to the end, the service was brilliant, 100% recommended Thanks Andy The Original Gentle Man And A VanAndrew Cole9/19/2023
- Cat flap fitted purrfectly I have used Door Doctor in the past to adjust and fix windows and take out a bay window in order to bring large sofa into the living room. They even lent a hand with the sofa and have always been quick and professional. Now had a cat flap fitted into my French doors. Marti(y)n did a great job and made two little cats very happy. Reliable, quick and clean as always. Reasonable price. Would recommendSilvia9/11/2023Lock Replacement Replaced and fitted bathroom door lock and Window lock.
“Excellent” 10/10 for the professional service.
Highly RecommendedM r Thomsett8/07/2023Absolutely brilliant Another great job from this fantastic company. Work completed without mess, professionally, and timely,. Would definitely recommend the Door DoctorPaul Rogers7/29/2023
- I have purchased from The Door Doctor several times and I have always been satisfied with the products and service I have received. Quality products and the place to go for your door and window parts.Leslie Marsden7/28/2023Excellent Service I would definitely recommend The Door Doctor. I had a lockcase replaced on my front door. I can now lock my front door properly and it feels really robust. A professional service and a friendly efficient company. Thank you to Jeff, the fitter.Jackie Waddle7/04/2023
- Excellent service Amazing service once again. I have no hesitation in recommending the company. Thank youSandra TABB6/22/2023Friendly and helpful people The team provided a very quick response to my query and gave some good advice on how to look after my windows and doors. Couldn’t be more friendly and helpful.Ian Turner6/08/2023Speedy service I’ve just had The Door Doctor replace a lock case which had failed on my back door. From my first contact, they were here after 30 minutes, and had the parts replaced in a little over an hour of me calling. Great, quick service, and reasonably priced.Dave Allen6/07/2023
- John Edmondson6/03/2023Wow, what a service! My door handle broke, I called these guys and it was fixed within half an hour! I can’t praise them highly enough. Thank you so much!Kirsty Brian6/03/2023
- Hi these guys are consummate professionals. Measured some replacement blown windows then came back and fitted them beautifully 2 weeks later . They are recommended by me for sure .mike rowe6/03/2023They came (early!)…they saw and they conquered. What fantastic service! Fixed in a jiffy, and the price was right. Thank you gents and I hope that more of my doors break in the very near future 😁TIM WELLINGTON5/25/2023Great Service Arrived on time,checked what needed to be done and completed job.Sheila Lewis5/09/2023
- We had repairs done to four windows involving seals, hinges and locking mechanisms. We were not oversold on what was required (others had tried to get us to replace windows), and the work was carried out swiftly with the minimum of disruption. Quality was superb and the price was well within budget. Fully recommended.PlymHypnos4/03/2023Great job, great team and a great price. Many thanks to Shane and Colin (Plymouth) for the fantastic job today. Turned up exactly on time, all the gear ready to go, and six windows sorted an hour later! No more traffic noise, no more drafts and we can now open our bathroom window after they sorted the lock out. For all your window requirements, these are the guys to go to and at a highly competitive price. Thanks again guys.Steve Parry3/11/2023
- We had repairs done to four windows involving seals, hinges and locking mechanisms. We were not oversold on what was required (others had tried to get us to replace windows), and the work was carried out swiftly with the minimum of disruption. Quality was superb and the price was well within budget. Fully recommended.PlymHypnos3/11/2023repair Excellent service. Same day repair to an outside door that would not shut. Fast friendly and VERY reasonably priced. Would recommend to anyoneNeil1/23/2023Thank you! Highly recommend! Fixed our windows with no hassle & a good price. Professional & helpful. Thank you again!April Rendle1/21/2023
- Great service We have just had 2 windows repaired that were rusted and wouldn’t close properly. No problem for the gent who came out to repair them( I’m sure the air was blue getting off the rusted mechanism!). Great service, reasonably priced and professional. Would highly recommend.Debra McDonnell1/20/2023Excellent Service Fast response, quick and reasonable repair, taught me something and were incredibly understanding when I lost the invoice and was 5 months late in paying. They have my business for ever now.Daniel Conley1/18/2023UPVC door lock Visited the Door Doctor for a GU 538 UPVC door lock and mechanism (04/01/23), it was on the counter within minutes and exactley what was requirted after contacting my local UPVC establishments, one advised the Door Doctor the other could not help. I could not recommend this outlet enough, exactly what I required, knowledgable info and great service within 10 minutes !!! 5 Star treatment and service. Home and fitted withinn the hour.Mr Edwin J Thomas1/04/2023
- Excellent prompt friendly service thought I may need a new window but I didn’t thanks to Door Doctor!Vanessa Esfandiarinia12/05/2022Great Service From the moment you contact these guys taking your booking dealing with query to on the job delivery staff are helpful, friendly and efficient. You receive great customer service all the way. 5 stars are not enough! Thank you.Kim Hayden12/03/2022Martin provided an excellent service fixing two windows. Highly recommended and will definitely use againJessica Porter11/11/2022
- Great service When our main entry door jammed I called the Door Doctor. The young lady said she’d try to get someone to us. The fitters arrived at lunch time and had the door open in seconds. The problem was a screw had fallen out of the mechanism and was fixed very quickly. Superb service and not expensive. I recommend them.TimS-222511/07/2022Martin provided an excellent service fixing two windows. Highly recommended and will definitely use againJessica Porter11/03/2022Broken door lock Had a man today fix my door didn’t catch his name such a lovely person with so many patience and wouldn’t leave until the job was perfect and right so pleased with his workLouise trim11/02/2022
- Excellent service we had an emergency where my mum who is terminally ill couldn’t open her front door.They arrived within minutes and fixed the problem . Exceptionally kind and excellent serviceLizA-1539/08/2022Fast, efficient, friendly and brilliantly priced! Cant rate the door doctor highly enough. Needed a sticking external door lock fixing and a new replacement door seal. All sorted within in the day of phoning them! Brilliant customer service! Also couldn’t believe the price! Highly recommend! Thankyou door doctor!SandieJ-98/25/2022These days it’s not often I am so pleasantly surprised by great service! Quick, efficient, friendly. I think it was Joe and Shane that came to our windows – brilliant – excellent work – I can now open and close my windows and see through the new units! Can highly recommend! Thank you.Julala D7/03/2022
- Extremely polite and very professional service. New his job very well and also took the time to explain our problem which he put right immediately. Would thoroughly recommend the Door DoctorRobert Gulley7/03/2022
- Retail at its best. 2nd visit over 2 years, both times had great advice, friendly service and problem solved with 20 year old patio door this time. Many Thanks Andy, Whitsand BayAndy McGregor7/03/2022Very good service. The Door Doctor were fast, efficient and professional. We would certainly use them again.Cisco Homes7/03/2022
- Excellent prompt friendly service thought I may need a new window but I didn’t thanks to Door Doctor!Vanessa Esfandiarinia7/03/2022Richard Squance7/03/2022
- Brilliant service and helped me in an emergency My window mechanism failed during storm eunice. Even though they were very busy my window was fixed by the end of the day meaning I wouldn’t be up all night worrying it was going to blow away! Thankyou.sarah luscombe2/19/2022Absolutely brilliant Excellent job, professional, friendly guys. Would definitely recommend and use again.Paul Rogers2/15/2022Amazing Service Had been let down by other companies but the door doctor when straight out at a weekend and sorted the problem thanks guysBENN NOAKES2/07/2022
- Fantastic Company I use Door Doctor all the time and they are fantastic in every-way. It’s so rare to find such a good company these days. Highly recommended, they have fixed everything I have had issues with and all at a fair price.Mark Hedges1/26/2022Door repair Excellent service and professionalism from the man who came to fix my door today. I will definitely recommend this company to friends. Thank you.Jennifer Ashdown1/24/2022Mending door Thanks so much for coming out on the day. Door now works perfectly such nice men very pleasant good clean workers they went 150% to repair door very very grateful. Would definitely recommend them as people and workmanship tidied up after the job was finished. Mr & Mrs Stewart. Blackpool.Ann stewart10/04/2021
- Brilliant Fantastic response. we bought a new barrel and key would not turn. They came out seen barrel was too short and change it there and then.ashley Kitt9/28/2021Would definitely use again. Great service, fast efficient mending of broken front door lock.Sarah Kenyon9/16/2021A fantastic company Today I had a visit from the nicest man who came to look at my garage door lock. He was totally professional and honest. I have used this company on a few occasions and would recommend there services every time. Thank you THE DOOR DOCTOR.Sandra Tabb9/13/2021
- Professional and very Customer Focused Sam was excellent repaired our jammed door quickly and cost effectively. He came up with some cost saving solutions to our issue when others quoted for a new mechanism (given the age of the door) without even seeing the door!! Would highly recommend this Company.J Ibbotson9/10/2021Replacement handle Friendly efficient service checked my measurements to make sure I had right size. Highly recommendedLarry Newton7/16/2021Replacement Lock. Called at the Plymouth shop in Percy Terrace today with a broken Patio Door lock. The Door Doctor supplied and fitted a replacement lock while we waited. Excellent friendly service, highly recommended.Eric Collings7/13/2021
- Fantastic service! Amazing service! So helpful and friendly. I emailed a week ago about a window fixing that needed replacing. I received a response within minutes. I called and was given an accurate time slot for today. The gentleman arrived. He was very helpful and completed the job quickly and professionally. All costs and times were clearly shared with me. I would highly recommend this business and would happy use their service again.Shelby Main7/13/2021Called early , response was fast and very professional, and the price fair. Door handle sorted.!!!!!👍Andrew Harris7/03/2021
- After a leaky window, I was recommended The Door Doctor from a family member. I was booked in quickly and easily, and within minutes of arriving I was given a solution to the issue, which was executed rapidly. I will absolutely be using this business again in future, and will certainly be recommending their services to those I know. 10/10R Griff7/03/2021
- Fantastic service, helpful and friendly staff. I Highly recommend the service. which was done on time and very reasonably priced. thank youGlynis Leader6/05/2021A VERY satisfied customer Email sent at 10:30am, Door lock repaired by very professional and cheerful locksmith by 11:30am. Will certainly use the Door Doctor again.Tony Boreham6/04/2021Excellent job done Professional, knowledgeable and friendly. Fixed several faulty windows and repaired two doors to work like new. Very reasonably priced. Highly recommended.John Walker5/29/2021
- Very, friendly professional service from the lady I spoke to on the phone and the really helpful guy who called out. I had a problem with the lock on my front door which is now sorted (no fear of getting locked out now!). Will recommend to others and use them again in the future if the need arises. Thank you ☺.Julie 1815/20/2021Excellent service Came today yo replace a top hinge and letter box. Very pleased with what they did. Very clean and efficient.GlenysS-165/05/2021
- Door doctor came to our rescue Wow such a relief my mum had her conservatory door fall on her and the door doctor came to the rescue can’t thank Martin enough and would highly recommend this business to everybody fast professional and a great price all in all fantastic service what more can you ask for . A very satisfied customer 👍😀SarahH-34974/12/2021Excellent Service I couldn’t lock or fully close my front door. Someone called the same day and sorted me out at a very reasonable price.Paul Lademann4/06/2021What fantastic service. There was a defect on my front door which meant I couldn’t open it. I Spoke to John at Door Doctor who said that they were very busy and it might take a few days to get to me. He asked where I lived and when I explained in was Saltash he said as he past on the way to work he would pop in 07:30 the next morning. He arrived on time, door fixed , one very happy customer. Now that’s what i call fantastic firstname.lastname@example.org Bboxerdog244/05/2021
- Very happy customer Had several windows and french door repaired earlier this year, very happy with service. When they came to measure and quote I was told one large window in bedroom would need exchanging, however, when they came to repare the other windows, he had another look and actually managed to fix the hingies and tilt/open mechanism so new window not needed. Honest and reliable company, will certainly use again. I actually was in contact with them 6 years ago when I first moved to Plymouth and my sofa would not fit through flat door. Door Doctor was just around the corner and they came the next morning, took out the middle bay window – sofa went in – window went back in – job done within half an hour for a very reasonable price.SilviaM-174/03/2021Came to repair my back door lock the morning I contacted them. Professional, fast and very reasonable pricing. I recommend their service and will be using them if needed again in the future.Rachel Saunders3/16/2021Broken garage door From the initial phone call to the repair was dealt with quickly and efficiently. Cost was very reasonable as well.I now have a door that works! Thank you and I will be using you again.Anne Pengelly3/09/2021
- Marvelous service Only rang this morning at 9am and now my back door is repaired by 12noon. Excellent prompt service. Reasonable price too. Thank you to John and Karen. Never used before but will recommend to everyone I know. Thank you.Tracy Frewer3/08/2021Excellent service, arrived when he said he would and had the problem fixed in no time. Very happy and would definitely recommend this company.Angela Caldwell2/24/2021No Drama – Just Fixed It! We thought we had a major problem on our hands when we had trouble locking our 30 year old patio doors. A very nice man from the Door Doctor came to look at them, he instantly saw what was wrong, had all the parts required in his van and fixed it for us within minutes at a very reasonable cost. Excellent service. Cannot rate highly enough.Mrs J Rawlings2/22/2021
- Front door not locking Brilliant service,they came out first thing even though they were very busy and fixed my door in seconds.David Burgess2/01/2021Great service Friendly, efficient and fairly priced!Deborah Southwould12/30/2020
- After a leaky window, I was recommended The Door Doctor from a family member. I was booked in quickly and easily, and within minutes of arriving I was given a solution to the issue, which was executed rapidly.
I will absolutely be using this business again in future, and will certainly be recommending their services to those I know.
10/10R Griff12/21/2020Considerate and understanding My recently widowed mother called the door doctor who arrived within the hour to look at her patio doors. He made the doors safe and easy for her to lock and unlock. He refused payment as it was only a five minute job. Really good in these hard times. Thanks again John MayJohn May12/07/2020back door repair beautiful job, good service. works better now than when it was new!- no bullxxxx!!!ian white11/17/2020
- Excellent service and very helpful staff and friendly. Great choice of quality door parts, they had exactly the parts I needed to repair my UVPVC door at a good price. Well Done.Allen Walters10/26/2020Brilliant service in and out in no time would not hesitate to recommend to any one be with you in the hour and they were thank you door doctor Ann nixonann nixon10/20/2020Great local company Needed to call out The Door Doctor quite urgently as hinge snapped on French door late afternoon. Although very busy, someone came the next morning and fitted new hinge, so door no longer hanging off. Really pleased with the service, polite and professional tradesman. Will use again definitely.SueT-34410/17/2020
- Plymouth Shep9/19/2020Honest good value professional and personable local firm Really great service as usual the companies staff are friendly and efficient. They came to look at a patio door and on inspection let me know that it was secure andno risk of anyone entering the property. Another less reputable company could probably have sold me replacement parts that were not necessary. The chap replaced a broken window handle really quickly and at an excellent price. Good trustworthy local firm that I have used more than once and will continue to use. Would definitely recommendSarahG-8518/25/2020
- Supremely quick and professional service. Would not hesitate to recommend.
The *only* tiny niggle I have.. Would have been nice if the chap had asked / offered to wear a mask when he came in to fix our window.Ross “Hawklord2112” Kingston8/11/2020Absolutely brilliant ! Called them as my front door lock had broken and couldn’t lock my door. One of their staff was with me within 2 hours and sorted it out. Excellent company, highly recommended 👍🏻Anthony Lewis7/23/2020Repair to an my Ageing Garadore SS Brilliant Brilliant Brilliant! Arrived promptly and they were friendly, focused and professional. They quickly sorted out my garage door problem, and charged a fair price. Perfect! Don’t hesitate to call Karen if you have a door problem, and it will be sorted. My garage door is over 40 years old, but there was no question of trying to talk me into a new one. Great.MraT-47/09/2020
- Absolutely fantastic and friendly service, we couldn’t lock our front door so called them and 2 men were here within 10 minutes and resolved the issue in seconds! Highly recommend thanks very much!Donna Slaney7/03/2020
- Sudden failure of bottom door hinge meant front door dropped and was unable to close. Door Doctor quickly and effectively repaired the hinge, fitted new lock, handles etc. Very impressed with their professionalism.T Rose7/03/2020
- Excellent service . Very well priced goods and labour. Fast, very efficient and friendly thankyou. Would definitely recommend .Debra Dyer7/03/2020charlie hannaford7/03/2020
- We had a stone thrown through our bedroom window breaking the double glazed unit. The window doctor came out, measured up and ordered us a replacement. When the replacement arrived a week later it was fitted with professionalism and a first class job was done. Well done window doc and thank you for the speed and efficeint way you ordered and replace our window. A first class team doing a first class job.Janice Hitchens7/03/2020Yesterday I had the most amazing gentleman repair my conservatory door. Even under the current situation he was careful, caring and thoughtful which was so reassuring. If I could give you 10 stars I would. Thank you The Door Doctor.Sandi Tabb7/03/2020
- Really wonderful customer service. Helped my parents when their patio door came away from the fittings. Highly recommend.Susan Mann7/03/2020Great service! They came out promptly, sorted our doors out and made sure we were happy with them before they left. Quick, efficient and good value for money. Highly recommended.Penny Brown5/30/2020
- Brilliant service and customer care Thank you so very much for the fantastic service you gave me repairing my front door today. From the lovely lady Karen to the kind gentlemen that turned up the service was brilliant. I highly recommend you to all.Kate in Hooe.KateM-3338/05/2019Great service from Plymouth Door Doctor Brilliant service, went further than the extra mile, never gave up finding special rail for my patio door and saving me buying a new one.Very fair and sensible price, no hesitation in recommending them.MikeB-6437/12/2019I called this morning as needed a urgent job on my tenants garage which would not close. They were very busy but very kindly managed to squeeze me in. Two gentlemen arrived and fixed the problem. I have used this company many times now in shop and their services. I highly recommend to use. They are not overly priced and do a very good job. Thank you Door Doctor.Michelle Chown7/03/2019
- IGA CZYNIENIK7/03/2019Really impressed with the quick response, quality of service and the price! I’m not one for leaving reviews usually but feel compelled to let others know how good these guys are.Kim Cooper7/03/2019
- Very helpful with patio door mechanism that needed freeing up as it is very old and not made anymore, they would not take a paymentPeter Thomas7/03/2019First class company, Friendly advice , Great Service , John was very professional and helpful. Thank You Mike PCivitas Media Uk7/03/2019
- John Stapleton7/03/2018
- Fast, professional response – helped on the same day! I needed a new door handle as a family member couldnt get in and it had been gradually getting worse and worse, and so I finally called Door Doctor and fortunately they had someone in the area that day and who managed to fix it quickly and efficiently for me and now it works a treat!Would certainly recommend and would use again too if required.Happylady-12/23/2018Friendly and efficient service I found this company through a search engine and emailed and requested an appointment for someone to come out and give us a quote to fix our front door which wasn’t locking / unlocking properly. The Door Doctor team rang me back promptly and agreed an appointment to suit me. The repairman appeared during the agreed 1 hour window and was very professional and friendly. The door is fixed and we are very pleased with the service which we received. I am happy to recommend this company based on the service which I received!JeanA-2911/02/2017
- Excellent service quick, clean,friendly & excellent value for money, would highly recommend The Door Doctor…….very pleased.Paul “Penfold” Barclay7/03/2017Very helpful crew who were able to sort problems even on a very old pvc door. Prices were comparable to Internet prices for the hardware.Bowman 8887/03/2017These days it’s not often I am so pleasantly surprised by great service! Quick, efficient, friendly. I think it was Joe and Shane that came to our windows – brilliant – excellent work – I can now open and close my windows and see through the new units! Can highly recommend! Thank you.Julala D1/01/1970
- Fantastic service. Garage door was jammed open. Came within a couple of hours and made it possible to shut it again. Highly recommended.Mark Hornsby1/01/1970Brilliant, quick service. Highly recommend. I was locked out and within 30 minutes of making the call had the locks changed and new keys provided.Jody Templeton1/01/1970The repair team arrived very quickly and we very polite.
They worked fast and efficient and my kitchen door was fixed in no time.
Great service, great value for money and very polite.
Highly recommended.Nick Bennett1/01/1970